mithrildreams' Policies
Thank you for looking through my store. I worked in many areas of jewelry including mixed media for trendy, natural and eco friendly. I have split up my work space into separate work tables for each material. It is for both safety reasons and because I'm just quirky :)
Please pay as soon as possible when you order. For things that have to be custom made, it helps me ship faster. For the Summer, orders have a 2-3 day turnaround time. I can ship faster if you let me know when you order.
I have moved over to a new shipping system that allows me to insure my international orders and still keep my prices low.If you need to cancel your sale, please let me know ASAP. I generally get orders ready as soon as I receive the notification from Artfire.
Right now I take paypal, and Amazon Payments but I am working on accepting more forms of payment. If you need me to set up something, just convo me and I will look into it ASAP.
I generally ship within 2 or 3 days of payment. I have rheumatoid arthritis from time to time I experience a flare. This is the only thing that can slow down my shipping. It will only affect shipping by one or two days if any. In any case I will email you and let you know what is going on.
All of my jewelry is guaranteed against breakage for 3 months. The nursing necklaces are guaranteed against breakage for two years.Notify me if you need a repair and ship the jewelry back. I will reimburse you for the cost as soon as the package is received. Please purchase delivery confirmation so it is easier to find a lost package.Additional Policies and
All of my wooden items are made with organic materials. Generally the listing will say what I used. To keep the wood up you need to rub it down with organic olive oil, or organic flax seed oil.Please use alchemy for all custom requests. It helps keep track of what is needed, cost, and my progress. I will also accept wholesale orders please contact me for details.