onpensandneedles' Policies

I accept PayPal and ship using USPS First Class mail with delivery confirmation. All orders are mailed within 48 hours of confirmed payment. I will email you tracking information as soon as I have it available. Once the item/items have shipped I am not responsible, nor do I have control over shipping times or delays. Returns accepted if item is received damaged or broken or if item has been misrepresented. Please contact me prior to returning so we can resolve any issues that may arise. Item must be returned in original condition and packaging. Refunds will be may through PayPal. Custom orders will not be made until confirmed payment is received. Delivery date will be dependent upon the item and will be agreed to by seller and buyer. No refunds on custom orders.