Orders will be shipped within 2-3 business days of payment being received. PAYMENT I accept PayPal and Amazon payments. Payment in full is required before Item will be shipped. Payment must be made within 48 hours of purchase, or order will be cancelled. If there is a problem with that, please contact me. SHIPPING I will ship using USPS within the United States and internationally. Items under 13 oz., (including packaging), will be shipped out First Class. Everything else will go parcel post. If you would like something shipped faster (such as Priority Mail), please contact me for an exact shipping quote/adjustment before paying. The domestic USPS Priority Mail Flat Rate is $5.30 and the Express Flat Rate Envelope is $18.95. I am willing to ship to another address if you are purchasing this as a gift for someone else. Please contact me with any price or shipping questions. REFUNDS/EXCHANGES: If an item arrives to you damaged, I will refund you the cost of the item if you contact me within 5 days of receiving the item. You will need to email me pictures of the damaged items in order to receive the refund. Sorry, but no refunds if the item arrived as described in the listing and you just don't want it. You can contact me about any questions you may have before placing your order. CUSTOM ORDERS: Please contact me. I welcome custom orders and will do everything I can to please you. INTERNATIONAL ORDERS: All orders are shipped First Class International which does not include a tracking number and takes about 7-10 days. The Priority Mail International Flat Rate Envelope varies between $12.95 and $16.95 and the Express Mail International Flat Rate Envelope is $29.25 for Canada and $38 for all other countries (note about exceptions follows). Please add $2 handling fees to all international orders. Shipping to some countries (e.g., Japan and China) requires higher postage. Shoppers placing orders from these countries or shoppers wanting to ship orders to these countries, please contact me for exact shipping costs. These are revised USPS rates as of Jan 22, 2012. Thank you for stopping by!!