photostudio311's Policies

Welcome Welcome to my ArtFire Shop! Thank you so much for visiting. Please feel free to ask us questions. âEURšI am here to help you. To see the full collection of abstracts go to my website: http://www.lariasaunders.com If there is one you do not see here that you would like to order, let me know and I will add it to ArtFire. Payment I accept Paypal (which includes all credit cards) and money orders (once cleared. order will be processed). If you are not comfortable using Paypal, please contact me and I will walk you through the steps. I am on Skype (lameenakshi), google (lariasaunders) and yahoo (lariasaunders) chat if you have this, otherwise just call me (310) 717-5972. If you do not want to use PayPal please contact me so I can send you an online invoice of a different credit card processor (Google Checkout or Square) Each order is "made to order" and therefore full payment is needed at the time of your purchase. Items will be shipped only after full payment has been received. Shipping All Shipping within the United States is FREE of charge. The art is carefully packaged to avoid damage and insured and shipped by USPS . Each order is made-to-order and is fulfilled by experts in printing and mounting and therefore please expect 2-3 weeks for delivery for metal print/mount (sooner if in California), A tracking number will be provided. I will ship to the address that is on your Paypal/Credit card processor so in order for your items to arrive without delay, please make sure this address MATCHES your Etsy address. You can also leave me a note explaining which address you want me to ship to if it's not PayPal or different than your Etsy address. I am happy to ship directly to your GIFT recipient! Just leave me a note. It is $6 extra (small) and $10 (large) and includes wrapping & a gift note. EXPEDITED SHIPPING in USA only: Metal Prints/Mount US 2-day Shipping via USPS: 8X12 i= $8 16x24 i= $19 20x30/30x45 i= $25.50. For additional items the prices will change but I will not ship until you approve the expedited shipping charges. If you give us a CUSTOM ORDER please allow up to 3-4 weeks for delivery for US order and more for international. LOCAL BUYERS (Los Angeles) can schedule a pick-up instead of using our shipping options. Payment is still required at time of order. Did not receive it? If you do not receive your parcel within 3 weeks for domestic orders or 6 weeks for International orders from time of delivery (not time of order). I will consider these lost in the mail. Contact me after this time frame and will first try to track your order and if this is not successful, I will replace your order. Refunds and Exchanges I want you to be very happy with your art so if you are not satisfied, please contact me within 7 days (14 for holiday times) of receiving your package and I will replace or exchange it. You will have to return the art in it's original condition and you will be responsible for return shipping costs. Please let me know you will be returning the items and when you shipped it out so I can look for it. If your artwork becomes DAMAGED in shipping please return the item and you will receive a full refund or exchange. If your order is wrong, please let me know and I will replace it once it's returned. If you need to CANCEL a purchase please call us immediately after your order is placed at 310-717-5972. We apologize but I cannot accept email cancellations. However you can leave a message on the voicemail (310-717-5972). We are sorry but we cannot accept cancellations more than a 1 hour after the order is placed as I deal with other vendors to fulfill your order. Additional Policies and FAQs You will receive a Certificate of Authenticity (including number of limited edition and my signature) with your order. I am happy to take custom orders, please contact me with your inquiry. MetalPrints represent a new art medium for preserving photos by infusing dyes directly into specially coated aluminum sheets. Because the image is infused into the surface and not on it, your images will take on an almost magical luminescence. You've never seen a more brilliant and impressive print! Colors are vibrant and the luminescence is breathtaking. Detail and resolution are unsurpassed. To compliment this unique printing method, we have also developed a variety of modern ways to hang and display your Metal Prints. Durable prints without glass. Vibrant colors and brilliant luminescent images. Ultra-Hard scratch-resistant surface is waterproof/weatherproof and can be cleaned easily with any commercial glass cleaner (avoid direct sunlight). Optional Elegant Float Mount Blocks White High Gloss Surface (perfect for vibrant colors) Flush Mount Metal Frame (colors: Black, Silver, Gold, Copper, Light Pewter, Dark Pewter) - Flush means the frame is flush against the wall and does not hover away from wall. This frame has a very thin border (Black option has top thin line of white and sides are black and Sliver option has thin line of white and sides are sliver) and includes wire ready to hang backing. Inset Metal Frame (colors: Black or Silver). Inset frames means the backing gives the appearance of floating away from the wall (1 1/2" from wall). No border, sharp corners, includes wire ready to hang backing. Archival Quality: Images printed with the MetalPrints process will last for generations when displayed indoors and out of direct sunlight. Like any fine art print, MetalPrints should not be exposed to direct sunlight or high outdoor temperatures. MetalPrints have an additional benefit over gicleé or photographic processes in that they are waterproof and have an ultra-hard scratch resistant coating. The archival value of a print should be judged not only by its resistance to degradation by U.V. light and ozone exposure, but also to moisture and surface damage. When these factors are brought into the equation, MetalPrints are an excellent way to preserve an image. CORP. ART PLACEMENT FIRMS & INTERIOR DESIGNERS PLEASE CONTACT ME FOR MY WHOLESALE PRICES. All images have been registered with the copyright office and are copyrighted under US law.