PAYMENT Pixie Dust Fineries accepts payments from PAYPAL and MONEY ORDERS. Order processing of your item(s), can only begin once funds have cleared. Paying by PayPal: For the safety & security of both the buyer and seller, please ensure that you have provided a CONFIRMED ADDRESS on PayPal. Paying by Money Order: Please make your money order payable to Patricia Bullock and then contact me for the mailing address. Orders will only be processed and shipped once payment has cleared. Invoice(s) Issued Thru PayPal: Large Custom Order Require a 50% Deposit after acceptance of Quotation and Remainder due upon completion. I will invoice you thru PayPal for both processes please note I will need the email address you have listed with PayPal. ----------------------------------------------- ? ORDER PROCESSING & SHIPPING POLICIES - Ready made items processed and shipped within 2 to 4 business days following receipt and clearing of payment. Purchases made on Friday after 3:00pm CT will be shipped on the following Monday. If I have to alter the jewelry piece (change earring finding, length, clasp, metal or color) it may take me up to 5 business days to get your order shipped out. If you need your jewelry sooner, please let me know via e-mail or message to seller upon check out. - Wedding and Bridal Party jewelry is exclusively handmade to order so please refer to each item's description for the required construction time before shipping. This may vary for each piece due to the level of intricacy required but is usually 14 BUSINESS DAYS unless the item description advises otherwise. - Bridal Party Orders and reserved listings ship out dates are considered on a case by case basis depending on materials in stock. I will work with you on your order and give you an estimated ship out date. If you are in a rush, please let me know. I will let you know if I can meet your deadline. I offer combined shipping on multiple item orders. Please see the "with another item" shipping cost to determine the combined shipping discount. All items must be paid for together on the same invoice to be eligible for the combined shipping discount. DOMESTIC ORDERS (within the USA) Items are sent via USPS Priority Mail as standard which takes approximately 3 business days. Please note that this is an estimated delivery time provided by USPS and IS NOT guaranteed. I will send you an email confirmation with the tracking number on the day that I ship your order. INTERNATIONAL ORDERS Items are sent via USPS Priority International Mail which can take approximately 10-20 business days. Please note that this is an estimated delivery time provided by the USPS and IS NOT guaranteed. I will send you an email confirmation with the tracking number on the day that I ship your order. "EXPRESS shipping", please contact me prior to your purchase and I will give you the rate for that service. DOMESTIC RUSH ORDERS (within the USA) o Rush order & Express Mail (1-2 business days) GUARANTEED o Insurance (upon quotation) INTERNATIONAL RUSH ORDERS o Rush order & Priority International Mail (6-10 business days) NOT GUARANTEED o Rush order & Express International Mail (3-7 business days) GUARANTEED TO SELECT COUNTRIES o Insurance (upon quotation -------------------------------------------- RETURNS, REFUNDS, EXCHANGES Pixie Dust Fineries Guarantees Satisfaction, I want you to LOVE your purchased jewelry as much as I enjoyed making it! ? ALL Wedding, Bride, Bridesmaid and Flower Girl Jewelry Is Made To Order: ALL SALES ARE FINAL. No Cancellations, Returns, Refunds or Exchanges Once the Order is Placed ? Custom Orders: NON-REFUNDABLE, ALL SALES ARE FINAL o If you wish to make a customization or amendment to your Custom Order purchase, please contact me within 24 hours of placing your order. Depending on the level of progress already achieved on your item, I may possibly be able to accommodate your request. Unfortunately, after this time has passed absolutely no alterations will be permitted. ? I guarantee my items will arrive to you in excellent condition. If an item arrives damaged or defective, please notify me within ONE WEEK of receiving your order for an Exchange or Full Refund (excluding PayPal fees and Shipping Costs). Upon contact, further instructions will be given on the return procedure. NO REFUNDS ON CUSTOM ORDERS! o It is strongly recommended that damaged or defective returns are sent back with insurance. I will not refund a returned item if it is lost in the mail. ? Repairs: I only repair items I make. If the item breaks during normal wear and tear, I will fix it free. Contact me for Return Address; Buyer is responsible for Shipping Charges. --------------------------------------------- ADDITIONAL INFORMATION Bead woven Jewelry Care Instructions Following are some instructions regarding your purchase. These guidelines will ensure your bead woven jewelry piece will remain as beautiful in the future as on the day you bought it. Bead woven Jewelry bought from my shop is handmade with tiny glass beads and waxed braided thread. As any other piece of valued jewelry it requires special care. Please store your bead woven items in the original package in a dry place that is protected from direct sunlight. I use only high quality materials in their creations; however, some types of seed beads can tarnish, change, or even lose their color if stored in high moisture, heat or sunlight. Those conditions may also damage the thread, making it brittle. Storing items in the original package will prevent seed beads, crystals and gems in your woven items from chipping and scratching. Avoid dropping or tossing your bead woven jewelry onto hard surfaces. Never expose bead woven jewelry to water, perfume or any other chemicals (including soap and other detergents, crèmes, lotions, disinfectants, etc.). Do not wear it when doing dishes, taking showers or swimming. Make sure to take it off before going to bed. If these recommendations for care are not followed, the long term durability and appearance of your bead woven product may suffer. Pixie Dust Fineries does not warrant any bead woven product against misuse, mishandling or abuse. When properly cared for bead woven jewelry will serve you for many years to come and may even stay in your family for generations. I offer discounts on multiples of any item if you are shopping for. Please contact me prior to ordering, and I will set up a custom listing with your discount applied. ??When requesting a custom order if you do not check your Etsy Mail frequently PLEASE leave me your EMAIL ADDRESS so that I can contact you. My designs are available for CUSTOMIZATION (i.e. different color, shorter, longer, metals (i.e. Gold, Sterling Silver), multiple quantities, clip on vs. pierced etc.) just click on the "CONTACT" link for a custom order. Excluding items listed as "ONE OF A KIND". ??When requesting a custom order if you do not check your Etsy Mail frequently PLEASE leave me your EMAIL ADDRESS so that I can contact you. All of my jewelry is handmade and is exclusively designed and sold by Pixie Dust Fineries and have lots of TLC put into them. Pixie Dust Fineries © 2013, All Rights Reserved