Welcome to our studio. Sherrystore We offer good quality T-Shirt, Charm Watch, hard cases for iphone 4, iphone 4s and ipad 2 with cool and beautiful style Here are our studio policies : ~PAYMENT We accept PayPal only Once payment is received, your order will be handled ~HANDLING : Items are shipped 3 - 5 business days after receiving payment. It also includes the quality control overhead, order processing operations and packaging materials. ~SHIPPING : **T-Shirts : T-Shirts is shipped worldwide from United States. T-Shirts will be shipped using USPS with tracking number. T-Shirts will be sent with Economy Shipping which usually takes 10-21 days, or sometimes more for several countries. **Cases n Watch : Shipped using regular International Air Mail. Shipped worldwide from Hong Kong. No tracking number is provided. We do not ship to : Italy (It'll take more than 1 month) Estimated Delivery Time (Business Days - Not including Saturday and Sunday) : * USA - Canada 15 - 25 business days * Australia 15 - 28 business days * Europe 15 - 28 business days It could be sooner or later depends on your State's Custom Policy and the weather lately. ~CONTACT US - 100% BUYER SATISFACTION : If you don't receive the item (in estimated time) or the item is not as describe or broken, please contact us immediately, we'll ship a replacement or a refund. We will guarantee 30 days your money back. Please write and give us the chance to resolve any issues or problems encountered by you first before leaving any neutral or negative feedback. We'll try to give you the best customer service, so please contact us if you have any questions regard the item or you want to request custom order. We happy to help you :)