siamfinegems' Policies

Welcome to Siamfinegems where you will find handmade artisan gemstone jewelry created with the finest gemstones and quality materials. Each piece is specially made with an attention to detail and craftsmanship, and is designed with a passion for unique jewelry. Here you will find quality pieces that you can wear no matter the occasion.

Most of items in my shop are one - of - a - kind. Custom orders are always welcome.

Thank you for shopping here at Siamfinegems. I hope you find special piece that you will always treasure.

Payment Policy

We consider PayPal to be the safest, quickest, and the most efficient payment for you to pay your merchandise.

Our Paypal Email Address is siamfinegems@yahoo.com

Shipment Policy

Registered Airmail
Registered airmail charges are US$ 6.99 worldwide. Transit time is approximately 2 - 3 weeks. (NO ONLINE TRACKING)

EMS (Express Mail Service),Fedex, and DHL
EMS, Fedex and DHL charge are US$20.00 to USA. Transit time is approximately 2 - 5 business days. Other countries, please contact us for shipping charge. (ONLINE TRACKING AVAILABLE)

All items will be shipped within 24 hours after payment have received.

You can combine up to five items within a 14 day period into one parcel.

Please be aware that any delays incurred from customs or in transit are not the responsibility of Siamfinegems.

Combined Items

Items can be combined for a period of 14 days from the first purchase.
or items which will be shipped by Registered mail, you can combine up to 5 items at no extra charge.
Additional items will be shipped in a separate package and will incur additional mail charges.


Taxes and Customs

Your merchandise may be subject to local government taxes or customs clearance charges from the customs agency in your country. These fees will be entirely your responsibility as we cannot assume what they might be or collect these dues on their behalf.

Refund and Exchange

Siamfinegems provides a standard 7-day period, from receipt of delivery at your domicile, in which to return any items that fall short of your expectations.

After receiving your returned item, your refund or new item will be processed within 7 days. Please note that items showing signs of wear or those that have been engraved, altered, or damaged in any way cannot be accepted for return. Improper return packaged or uninsured will be refused receipt.

You must follow these instructions exactly; failure to do so will prevent the processing of your return. If you have any questions about your return, please contact us at siamfinegems@yahoo.com

Your 100% and 5-STAR Rating is our standard. If you have any problem, please contact us at siamfinegems@yahoo.com