Payment On-line: We accept PayPal only at this time. Payments are due at the time purchase is completed. Over the Phone: We can accept any form of plastic. Shipping Purchases are shipped within 1-5 days from receipt of payment. If there will be a delay in shipping for some reason you will be notified of the delay. Your item(s) will be packed in a Priority Mail box or a suitable mailing box. Domestic: We ship by United States Postal Service Priority Mail. International: We ship by United States Postal Service First Class International. While we are happy to ship internationally, there are some countries that might prohibit my materials and products for import, and the United States Postal service does not deliver to all countries. Be aware of your countries restrictions and abide by them. International customers are responsible for any custom fees, taxes, VAT, and/or duties associated with shipping to their respective countries, should they be assessed. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery, are at the discretion of your country's tax regulations, and I am not responsible for those types of charges. These charges are the responsibility of the buyer. For additional information, please refer to your local customs agency. Refunds and Exchanges We will a honor full refund or exchange if notified of your dissatisfaction within 7 days of receiving the product. In the case of an item being damaged from shipping, let me know and I will ship another to you upon the return of the item or email us a picture of the broken piece. Please keep in mind that each piece is unique and I will do my best to replicate your original purchase. Also, if an item needs to be returned or exchanged, the shipping fees are the customer's responsibility.