silvermoongalleria's Policies

Welcome to Silver Moon Galleria.....My name is Ruthie, Thank you for your interest in my jewelry Designs. I do commercial supplies as well, as we get them loaded you will see many wonderful and unusual designer findings. Wonderful and rare brass findings and stampings from old vintage tooling. Czech & vintage stones. Gemstone stands, Beads, Designer Elements and Components to incorporate into your wonderful Designs. Food for the creative designer...! Each original piece On this site is created with quality and care. Silver Moon Galleria 106 Alpine St. Mt. Shasta, Ca. 96067 1 530 926-1553 silvermoongalleria@yahoo.com ................................................... INTERNATIONAL ORDERS- PAYPAL ONLY WITHIN USA- We accept PAYPAL OR If you do not want to use Paypal we will take Debit/Credit Cards - Visa, Discover and Mastercard ( by calling My store), 530 926-1553 For Domestic purchases I will also accept checks or money orders please keep in mind personal checks must clear before I can Ship items unless other arrangements have been made. Please remember checks/money orders not received within 7 days of purchase will result in cancellation of sale ALL ORDERS- Please remember that payment is due at the time of purchase, immediately after checkout unless prior arrangements have been made. Thank you for being a thoughtful ArtFire buyer. FOR CALIFORNIA CUSTOMERS 7.50% tax will be added to your invoice in your PAYPAL total. Please Contact me if you need any special considerations. SHIPPING:I try to get orders out within 3 to 4 working days of confirmation, working days are considered Mon. thru Fri. (depending on how busy I am. Usually sooner! I am a fast shipper)! I will let you know if for some reason the order is going to take longer. ALL shipments to customers in the United States paid with PAYPAL are sent FIRST CLASS MAIL with Delivery confirmation. INTERNATIONAL BUYERS please note, I ship to all countries, I can only accept payment through PayPal. ALL shipments thru the United States Postal Service (USPS.) are documented by a USPS receipt and custom information. (This is our proof that your items were shipped.) ........................................ Confirmation/traceable shipments available outside of the United States are Possible upon Buyers request; However, this will cost extra. Seller will obtain a quote from the USPS and provide to buyer. * SHIPPING INSURANCE IS AVAILABLE UPON REQUEST OF BUYER. THIS IS THE RESPONSIBILITY OF THE BUYER. Do not order unless in agreement with our policies. An order shall be considered an agreement with SAID terms. Refunds and Exchanges We Stand behind our items and want you to be very happy with your order, If you receive a defective item, please contact us. To ship items back, you must have an approval number and ship back within 7 days and shipping is on you.. We will be happy to Refund or exchange if it is our error. We try to be very accurate in our descriptions and pictures if you have questions, please ask BEFORE ordering! Thank you for being a considerate ArtFire Customer! ................................................. SHOP WITH CONFIDENCE~ Please check my 100% Feedback rating on Etsy at silvermoongalleria.etsy.com