sweetdreamzdesigns' Policies
* Welcome *
Welcome to Sweet Dreamz Designs! Thanks for visiting my shop! Many designs at Sweet Dreamz Designs are one of a kind. All my unique designs are handmade by me from high quality materials. Materials and sizes are clearly noted, so please read carefully so as not to be surprised. Some items may look larger than they are in real life. Questions are always welcomed!
If something isn't the proper size please contact me before purchase to see if it can be altered to your needs!
Please don't forget to read my policies before buying. Have fun looking and I hope you find something you love! Thanks again for visiting my shop!
~ Hugs ~
Erin
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* Payment *
* I accept PayPal, Money Orders, and Personal Checks. You don't have to have a PayPal account to pay with PayPal!
* If you are paying with a Money Order or Personal Check, I must receive and cash it before I will ship your purchase. Please include your name and order information with payment.
* If paying by Personal Check or Money Order please notify me at time of purchase so I do not cancel your purchase for non-payment. I will let you know when your payment has cleared and give you the tracking information at that time.
* Please make Money Orders and Checks payable to Erin Mudgett, not Sweet Dreamz Designs. Payment must be received within 7 days of purchase. After 7 days sale will be cancelled, unless you contact me prior to the 7th day.
* Please pay promptly. The sooner your payment is made the sooner I can ship your item(s).
* Orders paid by instant payment will be cancelled after 3 days of non-payment after the sale date, unless you contact me within that period of time to work something out.
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* Shipping *
* Items ship within 3 business days after payment clearing.
* Items ship in a pretty hand decorated gift box ready to give as a gift.
* Items ship via USPS First Class Mail w/Delivery Confirmation for U.S. orders. Orders to Canada, Mexico or over seas go USPS First Class Mail w/Certificate of Mailing.
* Insurance is avaiable in some cases upon request and at additional cost, please contact me before checkout for pricing.
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* Refunds and Exchanges *
Refunds and exchanges will be handled on a case by case basis. If you have an issue with something please contact me right away so I can see what I can do for you. In the end if we can't work it out, I will refund the purchase price minus the shipping charges. You will be responsible for the return shipping charge as well.
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* Additional Policies *
** Your item(s) will be packaged in a pretty gift box ready to give as a gift or open yourself!
** Sales will be cancelled after 3 days of non-payment after sale date, unless you contact me by the end of the day the item was sold to work something out.
** To save on shipping, for my customers, items are nestled in as few boxes as possible. If you need seperate boxes please contact me at time of purchase.
** Business Shipping days: Monday - Friday.