WELCOME Here, at TLC Inspirations, our true love of handmade artistry has gone into every one of our crafty creations. We very much appreciate your visit and look forward to helping you in any way we can. PAYMENT We accept credit cards, debit cards and Paypal payments, securely, through PayPal. SHIPPING Items are shipped by USPS. Magnets are shipped First Class mail, while other items will be shipped Priority Mail, during the business week (no shipping on Saturdays or Sundays). Please allow 3-4 days for delivery once order is received. If the actual shipping cost turns out to be less than what you paid, we will be happy to refund the difference! If you are purchasing your item as a gift and would like for it to be mailed directly to your recipient, please let us know by entering their name and mailing address in the "message to seller" box during the checkout process. REFUNDS/EXCHANGES If you wish to return an item, please contact us within one week of receiving your item. We will issue a full refund, minus shipping, as soon as we receive the returned item in it's original condition. Please contact us if you have any questions or concerns. ADDITIONAL INFO We create all items with high quality materials and craftsmanship. Photos presented are actual photos of items being sold, however, please expect some variation in color from what you see on your computer screen, as we cannot guarantee outcomes to be exact, due to different computer monitor settings. We take pride in what we create, and would appreciate any feedback from our customers. Thank you.