Welcome ======= Thanks for stopping by Tranquil Designs! I hope you enjoy browsing my shop and find my shop policies informative. Please DO contact me if you have any questions or comments, I would be delighted to help! Payment ======= Tranquil Designs accepts all major credit cards. Payment is due at time of purchase. Shipping ======== Orders are normally sent out within 48 hours (Mon-Fri, excluding public holidays) after receipt of payment. All packages will be shipped to the address provided, please make sure it is correct. If you wish your items to be sent to a different address, please be sure to contact me or note the different address in your order. Delivery normally takes 3-5 business. Except for international orders. Refunds, Exchanges, and Repairs ===================== All sales are final. Repairs can be made. Send me an email if your purchase should ever need repair. Additional Information ========================== I am always very careful to accurately and honestly represent the items for sale and all my gemstones are described to the very best of my knowledge with respect to type, size, shape, and color.