vrcrystaldesign's Policies

PAYMENT POLICY: At this time, we accept PayPal (all major credit cards) **E-checks through paypal are accepted, but we will ship only after payment has cleared** all payments are due at the end of the transactions, please! International buyer is responsible for any and all custom duties and other charges that may occurred. We are required by Texas state law to collect sales tax for orders shipped to Texas address SHIPPING POLICY: Shipping Charge: Please see below for shipping information: Can take 7-14 Business days for order to ship. We can let you know more accurate time frame upon order. Domestic shipping: Standard Ground shipping: 5 to 7 days via USPS first-class mail, cost: US $4.50 APO / FPO shipment: 5 to 7 days via USPS certified mail, cost: US $8.95 Priority delivery: 3-5 days via USPS priority mail, cost: US $9.95 Standard Overnight: Next day air via USPS, cost: US $39.95 International: Standard Shipping: 7 to 10 days via USPS first class mail, cost:US $7.50 Note: (international shipping) Shipping costs are do not include custom duties and other related charges. These fees are the responsibility of the customer. The shipping cost does not include tracking number and insurance. Unfortunately, we can not be responsible for lost/damaged for international shipment that are not insured. FEEDBACK POLICY 1.100% Satisfaction Guaranteed If you are not satisfied with the items for any reason, please feel free to contact us via email, we will respond within 24-48 hours. We will always protect our kind buyers' benefits. For any reason you are not satisfied, please do not open a dispute. You can: A, Return the item to us in its original condition for a refund. Or an exchange within 30 days. B, And before mailing back the item: please contact us for the detailed return & exchange instruction. We are not responsible for the loss due to the lack of communication. D, We will return all your money except the shipping and handling fees after we receive the return items.