windrose's Policies

*Payment*
The payment methods I accept are PayPal and eChecks only. Sorry, no personal checks or money orders. Thank you.

*Shipping*
Unless there is a special announcement indicating otherwise, all items ship in no more than 48 hours, but usually much sooner. I've been known to make three trips to the post office in one day.

For domestic orders I ship everything first class up to thirteen ounces (as this is the limit set by the USPS) and then switch to priority mail. International orders are shipped via first class international mail. Please contact me if you wish to purchase insurance or upgrade your postage.

I'm sorry, but I cannot be held accountable for items lost in shipping.

*Refunds and Exchanges*
If you are not happy with a purchase, it may be returned for a refund minus shipping costs as long as it is returned within 30 days of purchase and in new condition. Sales on custom orders are final.