yellowwoodcandles' Policies

Yellow Wood Candles welcomes request for personalized artistic and aromatic candles. Yellow Wood Candles will apply due diligence to all custom orders. Please be as specific as possible while remembering that because my items are handcrafted of wax, no two are exactly alike. Your satisfaction is 100 percent guaranteed. Color variations due to photography and lighting are possible. SHIPPING: Yellow Wood ships USPS priority flat rate shipping consistently trying to keep shipping costs as low as possible while protecting my art, your product. RETURNS, REFUNDS, EXCHANGES: Unused, unburnt, undamaged candles may be returned at your expense in the original packaging. Your full purchase price will be refunded, minus shipping. You may exchange any unused item for the new item. Return shipping is the responsibility of the purchaser. Product must be in new condition upon return or no refund will be issued. Yellow Wood Candles takes great care to safely package your candles, however, damage done is shipping is not the fault of the company. Your satisfaction is my goal.