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Studio Policies for SusanItkinBatik
Payment
I accept credit cards either through Paypal or directly from you. If you are not paying through Paypal, please check "other" as payment method and contact me with your name, address, and credit card number, including expiration date. I also accept money orders. For redeeming gift certificates, please check "other," and follow the directions on the back of the gift certificate.
Shipping
I ship via USPS with delivery confirmation on everything except single cards (the package is too small according to USPS regulations).
Refunds and Exchanges
I accept exhanges for clothing only: I try to list helpful measurements for each garment. Please contact me with any questions you have. If after considering the size, you purchase a garment and it does not fit well, I will accept returns as exchanges only, for the same garment in a different size or for a different garment. You are responsible for shipping. Please be aware that I do not have all sizes for every design.
Custom Work
I welcome custom work - for a style I have but in a different color or size, for a different combination of cards in a pack, or for something entirely new for you.
For NJ buyers: Please note that 7% sales tax will be added to all non-clothing orders shipped to NJ. If you pay using Paypal, this amount will be automatically added. For money orders, please add 7%. Thank you.
I accept credit cards either through Paypal or directly from you. If you are not paying through Paypal, please check "other" as payment method and contact me with your name, address, and credit card number, including expiration date. I also accept money orders. For redeeming gift certificates, please check "other," and follow the directions on the back of the gift certificate.
Shipping
I ship via USPS with delivery confirmation on everything except single cards (the package is too small according to USPS regulations).
Refunds and Exchanges
I accept exhanges for clothing only: I try to list helpful measurements for each garment. Please contact me with any questions you have. If after considering the size, you purchase a garment and it does not fit well, I will accept returns as exchanges only, for the same garment in a different size or for a different garment. You are responsible for shipping. Please be aware that I do not have all sizes for every design.
Custom Work
I welcome custom work - for a style I have but in a different color or size, for a different combination of cards in a pack, or for something entirely new for you.
For NJ buyers: Please note that 7% sales tax will be added to all non-clothing orders shipped to NJ. If you pay using Paypal, this amount will be automatically added. For money orders, please add 7%. Thank you.
