Shipping:
Your items will be sent within 3 days after the payment. Allow longer time up to a month for custom made jewelry. First come, First serve policy.

The Post Office is closed on public holidays. If you happened to shop in one of these holidays, I will note you.

My standard shipping is via the Registered Airmail which takes about around 2-3 weeks for international shipment to arrive. If you would like tracking numbers and insurance, just let me know and I'll get you an updated invoice for your order. Please be advised that UPS/FedEx/DHL services would cost you 5-10 times of the standard shipping fee I offered.

Refund and Exchanges:
Everything you buy will get through my quality check to ensure you get no damaged goods. My packaging is also nicely made to prevent damage during shipping. However, I want you to be completely satisfied with your purchase so if for some reason you decide to return it you are welcome to do so within 2 days since you get your package. You will receive a full refund minus the shipping fee and 10% for restocking fee.

e.g:
Jewelry price = $55
Shipping fee = $8
Your refund = $55 - 10% - $8 = $41.50

Non-refundable goods:
- Items in damaged packaging
- Lost items
- Custom orders
- Discoloration during cleaning



DIGITAL PAINTINGS

TERMS AND CONDITIONS:
• All copyrights of my paintings are belonged to me, Kharisma R. Sommers, and I retain all the rights to use the paintings i did for creating promotional tools and sell prints of my paintings unless otherwise noted. I, however, will NOT sell any of your reference photos to any third parties. Even though I hold all the rights for my paintings, I always ask my customers' permission when I want to make prints out of them :)

• All digital painting packets are for PERSONAL USE only!

• You are NOT allowed to use any of my paintings you commissioned me other than personal purpose.

• You may NOT sell the digital and/or printed images for commercial purpose.

• You are NOT allowed to make any profit out of my paintings unless you buy the copyright from me.

• No refund for digital paintings. However, I will work on it until you're satisfied with the result.

• Any drastic changes over the approved sketch will cost you some fee.


MY WORK METHOD:

••FOR SPEED PAINTINGS:
After the payment is cleared and I received your reference photos, I will work on it immediately. You will see only the final image. Please tell me in advance if you have any special request!


••FOR CUSTOM DIGITAL PAINTINGS:
After the payment is cleared, You will receive a sketch or two within 3 days to your specification to gain your approval. After the sketch is approved, I will color it and you will get the final image delivered to your e-mail in high resolution later :)


Please go to http://kry1.deviantart.com to see more samples of the paintings i did in the past. If you like my style, you're so welcome to commission me :)


Yours Truly,

Kharisma R. Sommers