VERIFIED MEMBER
ARTIFACTS RECEIVED:
Studio Policies for BrassMonkeyOriginals
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STUDIO POLICIES
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PAYMENTS
1. I accept all forms of payment except personal checks. Unfortunately, checks have not proven to be a good experience for me. I apologize for any inconvenience.
2. Payment must be made immediately or arranged with me within four days of purchase for money orders. I am happy to reserve an item if you dont have the funds right away.
3. Money order payments must be sent with delivery confirmation and the tracking number must be sent to me via email or personal message.
SHIPPING
1. All items are shipped within 4 days or as soon as payment has cleared. Occasionally, there will be a delay, but I will communicate with you to let you know whenever that happens.
2. Most of the time I will ship via USPS, but larger items may be sent via UPS.
3. When I get them in the mail, you will receive a message with your tracking number. Tracking numbers do not always show up online in the first 24-36 hours after the package has been sent.
4. I have some items that are made of plant materials. International customers who wish to purchase these items, do so at their own risk. I cannot guarantee their arrival and do not refund items that get lost in customs.
5. I do my best to calculate how much an item will cost to ship, but it isnt a precise science. If I overcharge by $1 or more, Ill be happy to either refund that amount or give a store credit. Your choice.
REFUNDS AND RETURNS
1. I accept returns if I am notified within 24 hours of the receipt of the purchase and it is postmarked within 48 hours of notification. Item must be returned in the same condition in which it was shipped.
2. Items damaged en route will be refunded in full or replaced if the damaged item is sent back to me.
3. Lost packages are extremely rare and will be handled on a case by case basis.
STUDIO POLICIES
============
PAYMENTS
1. I accept all forms of payment except personal checks. Unfortunately, checks have not proven to be a good experience for me. I apologize for any inconvenience.
2. Payment must be made immediately or arranged with me within four days of purchase for money orders. I am happy to reserve an item if you dont have the funds right away.
3. Money order payments must be sent with delivery confirmation and the tracking number must be sent to me via email or personal message.
SHIPPING
1. All items are shipped within 4 days or as soon as payment has cleared. Occasionally, there will be a delay, but I will communicate with you to let you know whenever that happens.
2. Most of the time I will ship via USPS, but larger items may be sent via UPS.
3. When I get them in the mail, you will receive a message with your tracking number. Tracking numbers do not always show up online in the first 24-36 hours after the package has been sent.
4. I have some items that are made of plant materials. International customers who wish to purchase these items, do so at their own risk. I cannot guarantee their arrival and do not refund items that get lost in customs.
5. I do my best to calculate how much an item will cost to ship, but it isnt a precise science. If I overcharge by $1 or more, Ill be happy to either refund that amount or give a store credit. Your choice.
REFUNDS AND RETURNS
1. I accept returns if I am notified within 24 hours of the receipt of the purchase and it is postmarked within 48 hours of notification. Item must be returned in the same condition in which it was shipped.
2. Items damaged en route will be refunded in full or replaced if the damaged item is sent back to me.
3. Lost packages are extremely rare and will be handled on a case by case basis.
STUDIO SECTIONS
