BASIC MEMBER
Studio Policies for LittleSharkPress
DOMESTIC SHIPPING - After payment approval, we will ship your order within 5 business days...although it's likely to be sooner. Shipping costs include postage and materials. We like to use USPS Priority w/free Delivery Confirmation, to ensure you get your item(s) quickly. If shipping is the only thing holding you back from purchasing, we can send it Regular 1st Class.
Please be clear about your shipping address, as we may need to charge tax if shipping to NEW YORK. Don't worry, we may not!
INTERNATIONAL SHIPPING -------- PLEASE CONTACT US BEFORE PURCHASING FOR ACCURATE SHIPPING COSTS
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:: EXCHANGES ONLY - Sorry, no refunds unless the item is somehow defective. Returns must be pre-approved, so please contact us within 7 days of receipt. You'll be responsible for any shipping costs, both ways. Your item must be returned in unused condition (i.e. no deodorant, make-up marks, body odor, etc.). We aren't responsible for packages lost or damaged in shipping.
:: We post the American Apparel sizing charts directly from their site to help you figure out your size. Their shirts tend to have a comfortable, snug fit.
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:: Please note - Each piece you see doesn't get cranked out of an industrial-sized machine looking perfect. By virtue of being handmade, you can expect SLIGHT differences from piece to piece, including placement of the design - a good thing, actually...everything is one-of-a-kind! Also, not all computer screens are built alike, so the color you see here may be a tad different. With all that said, rest assured we wouldn't offer something for sale unless it was pristine -- and awesome!
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Sooooooooooooooooo, now that that stuff is out of the way, let us say this -- Our goal is to make a real living doing what we enjoy, so we strive to make you happy. We have Shop Policies that we prefer to stick to, but we are also open to communication and want to build working relationships with our customers, as well as our peers. So feel free to send us e-mails with any questions, suggestions or issues. Let us know how we can improve!
