BASIC MEMBER
Studio Policies for FromJapanWithLove
Shipping And Handling: I want the packages to arrive in perfect condition and they have a long way to travel so I ship all my items in a triple layer, water, puncture and tear resistant HEAVY DUTY polyethylene 3/16inch bubble lined shipping envelope. I also put in a thick piece of cardboard to protect your items from being damaged (bent etc).I have been left happy comments by customers thanking me for the way I packaged their items.At this time, all items will be sent small package air mail so tracking is not possible and there is no insurance. Please note that we are not responsible for customs fees nor can we advise about the rules regarding customs fees for any country.
We ship 2-3 times a week. I will email/convo you after I ship your package so you know it is on the way.
If you order 15 or more items, I will give you 15% off the combined shipping total. Just pay as usual and I will refund you the 15% difference.
If you order 10-14 items, I will give you a 10% discount on the combined shipping. Just pay as usual and I will refund you the 10% difference.
Refunds and Exchanges
If you don't receive your package after 1 month, please email us and together we will work it out.
We ship 2-3 times a week. I will email/convo you after I ship your package so you know it is on the way.
If you order 15 or more items, I will give you 15% off the combined shipping total. Just pay as usual and I will refund you the 15% difference.
If you order 10-14 items, I will give you a 10% discount on the combined shipping. Just pay as usual and I will refund you the 10% difference.
Refunds and Exchanges
If you don't receive your package after 1 month, please email us and together we will work it out.
