BASIC MEMBER
Studio Policies for TheBeadingTree
***** BLOGGING *****
I've finally decided to join the rest of the world and start my own blog page. Check it out when you get a chance: http://thebeadingtree.blogspot.com/
In my blog, you'll find a GREAT tutorial for shipping International First Class packages from HOME!! And many other shipping tips and hints for both international and domestic shipping.
For those who haven't figured it out yet, I do have a dog in the house. He is a golden Retriever and his name is Casey. He has been trained to help me with my disability and since he is our Quality Control Manager/helper, he is around some merchandise at times. Very seldom is he close enough to anything that would matter, but I suppose it's possible that a stray hair might get into a package every now and then. But we'll include it at no extra cost to you!!! lol!!!
Payment
~~~~~ PAYPAL ~~~~~
If paying by paypal, I expect immediate payment. The only exception to this would be if I'm running a sale and need to send an adjusted Paypal invoice with the sale price. If you are experiencing problems paying through Paypal, please notify me as soon as possible. I might be able to help!! If Paypal payment is not made within 3 business days, I will cancel the transaction and leave appropiate feedback.
~~~~~ PAYPAL ECHECK ~~~~~
If you are paying by Paypal Echeck, be advised that I do not ship your purchase until the Echeck clears and Paypal allows me to print the shipping label.
***** What is an eCheck? *****
An eCheck is an electronic funds transfer that withdraws money directly from your bank account. It's just like writing a check, only it is done electronically.
** When you send money with an eCheck from a U.S. bank account, the transaction is held as pending for 3-4 business days, until the electronic funds transfer clears your bank
** When you send money with an eCheck from a Canadian bank account, the transaction is held as pending for 7-8 business days, until the electronic funds transfer clears your bank
** When you send money with an eCheck from a U.K. bank account, the transaction is held as pending for 7-9 business days, until the electronic funds transfer clears your bank
** When you send money with an eCheck from an Australian bank account, the transaction is held as pending for 7-8 business days, until the electronic funds transfer clears your bank.
~~~ GOOGLE CHECKOUT ~~~
I do expect payment as soon as possible. If you are experiencing problems paying through Google, please notify me as soon as possible. I might be able to help!! If Google payment is not made within 3 business, I will cancel the transaction and leave appropiate feedback.
~~~~~ RME ~~~~~
I do expect payment as soon as possible. If you are experiencing problems paying through RME, please notify me as soon as possible. I might be able to help!! If RME payment is not made within 3 business, I will cancel the transaction and leave appropiate feedback
Shipping
** SHIPPING INFORMATION **
My shipping charges are based on weight, but I do combine shipping and will refund if the difference exceeds $1.00.
You can see over 4000 Positive Feedbacks at my Etsy store, which is now closed: http://www.etsy.com/feedback_public.php?user_id=43891
Please remember that even if an item is priced as low as possible to make it accessible to everyone, some things, such as plastic, are heavy to ship. With the rising cost of USPS Postal Rates, sometimes the cost of shipping will exceed the item cost.
*** INTERNATIONAL SHIPPING ***
I love to ship international packages, but I am unable to do so now, with a few exceptions. If you are interested, please contact me to see if I am able to ship to you. If I am able to ship to you, please don't ask me to lie on the custom forms, because that makes me feel uncomfortable. Also, please be aware of your countries restrictions and note that I'm not responsible for any customs, duty fees, or applicable taxes on international purchases you might incur by importing.
I do ship all international orders by USPS International Priority Mail, which is faster and more secure than USPS International First Class. Thanks for understanding!!
****Please note: Due to shipping mishaps out of my control, I am no longer able to ship to Israel, Iraq or Iran. For more information about why I can't ship to your country, please speak to your local customs office. Thank you.
*** PRIORITY SHIPPING ***
If I can use the USPS provided shipping material, I will NOT charge a handling fee. My rates will be the actual shipping fees charged by USPS! Delivery confirmation is provided FREE through Paypal shipping.
Where possible, I will use the USPS Flat Rate Envelopes or boxes, if the items bought will fit in one and the price is less expensive for you.
* FIRST CLASS DOMESTIC SHIPPING *
As a buyer, you will actually SAVE money by buying more!! **If you purchase enough items to weigh more than 13 ounces, I will ship your package by Priority mail.
First Class shipping fees will include the actual USPS fees, plus a minimal HANDLING FEE. This is to cover the cost of my packing material. *I reserve the rights to change my handling fee at any time without prior notice.
*** SHIPPING POLICY ***
I ship within 24 hours of cleared payment. If I receive your order in time, I will mail the same day. Otherwise, I will ship the next business day.
Your package will be shipped by the method shown on product page, unless you contact me before paying. I'm willing to change the shipping method and will adjust the invoice accordingly.
You will receive an email from Paypal with your delivery confirmation number that you can check at http://www.usps.com by inputting that number in the 'track and confirm' box. If you don't hear from me within 48 hours, please feel free to contact me at admin@thebeadingtree.com
If you would like to insure your package, please send a note in the provided box (note to seller) and I will add $1.70 for the first $50 and $2.15 for purchases between $50.01 and $100.00.
Refunds and Exchanges
***** RETURNS *****
If you receive something you don't like, you may return it to me within seven days for a 100% refund, excluding shipping.
*This policy does not cover any .pdf or .jpg files, since they are sent electronically and can not be 'returned'.
Please contact me before leaving feedback if you are unhappy; as I'll do whatever it takes to ensure your happiness.
I believe in good old-fashion customer service with a SMILE!! If my customers are not happy, then I have no business selling online!!! But, I do reserve the right to refuse service to anyone, if I feel that I can't possible make you happy.
I've finally decided to join the rest of the world and start my own blog page. Check it out when you get a chance: http://thebeadingtree.blogspot.com/
In my blog, you'll find a GREAT tutorial for shipping International First Class packages from HOME!! And many other shipping tips and hints for both international and domestic shipping.
For those who haven't figured it out yet, I do have a dog in the house. He is a golden Retriever and his name is Casey. He has been trained to help me with my disability and since he is our Quality Control Manager/helper, he is around some merchandise at times. Very seldom is he close enough to anything that would matter, but I suppose it's possible that a stray hair might get into a package every now and then. But we'll include it at no extra cost to you!!! lol!!!
Payment
~~~~~ PAYPAL ~~~~~
If paying by paypal, I expect immediate payment. The only exception to this would be if I'm running a sale and need to send an adjusted Paypal invoice with the sale price. If you are experiencing problems paying through Paypal, please notify me as soon as possible. I might be able to help!! If Paypal payment is not made within 3 business days, I will cancel the transaction and leave appropiate feedback.
~~~~~ PAYPAL ECHECK ~~~~~
If you are paying by Paypal Echeck, be advised that I do not ship your purchase until the Echeck clears and Paypal allows me to print the shipping label.
***** What is an eCheck? *****
An eCheck is an electronic funds transfer that withdraws money directly from your bank account. It's just like writing a check, only it is done electronically.
** When you send money with an eCheck from a U.S. bank account, the transaction is held as pending for 3-4 business days, until the electronic funds transfer clears your bank
** When you send money with an eCheck from a Canadian bank account, the transaction is held as pending for 7-8 business days, until the electronic funds transfer clears your bank
** When you send money with an eCheck from a U.K. bank account, the transaction is held as pending for 7-9 business days, until the electronic funds transfer clears your bank
** When you send money with an eCheck from an Australian bank account, the transaction is held as pending for 7-8 business days, until the electronic funds transfer clears your bank.
~~~ GOOGLE CHECKOUT ~~~
I do expect payment as soon as possible. If you are experiencing problems paying through Google, please notify me as soon as possible. I might be able to help!! If Google payment is not made within 3 business, I will cancel the transaction and leave appropiate feedback.
~~~~~ RME ~~~~~
I do expect payment as soon as possible. If you are experiencing problems paying through RME, please notify me as soon as possible. I might be able to help!! If RME payment is not made within 3 business, I will cancel the transaction and leave appropiate feedback
Shipping
** SHIPPING INFORMATION **
My shipping charges are based on weight, but I do combine shipping and will refund if the difference exceeds $1.00.
You can see over 4000 Positive Feedbacks at my Etsy store, which is now closed: http://www.etsy.com/feedback_public.php?user_id=43891
Please remember that even if an item is priced as low as possible to make it accessible to everyone, some things, such as plastic, are heavy to ship. With the rising cost of USPS Postal Rates, sometimes the cost of shipping will exceed the item cost.
*** INTERNATIONAL SHIPPING ***
I love to ship international packages, but I am unable to do so now, with a few exceptions. If you are interested, please contact me to see if I am able to ship to you. If I am able to ship to you, please don't ask me to lie on the custom forms, because that makes me feel uncomfortable. Also, please be aware of your countries restrictions and note that I'm not responsible for any customs, duty fees, or applicable taxes on international purchases you might incur by importing.
I do ship all international orders by USPS International Priority Mail, which is faster and more secure than USPS International First Class. Thanks for understanding!!
****Please note: Due to shipping mishaps out of my control, I am no longer able to ship to Israel, Iraq or Iran. For more information about why I can't ship to your country, please speak to your local customs office. Thank you.
*** PRIORITY SHIPPING ***
If I can use the USPS provided shipping material, I will NOT charge a handling fee. My rates will be the actual shipping fees charged by USPS! Delivery confirmation is provided FREE through Paypal shipping.
Where possible, I will use the USPS Flat Rate Envelopes or boxes, if the items bought will fit in one and the price is less expensive for you.
* FIRST CLASS DOMESTIC SHIPPING *
As a buyer, you will actually SAVE money by buying more!! **If you purchase enough items to weigh more than 13 ounces, I will ship your package by Priority mail.
First Class shipping fees will include the actual USPS fees, plus a minimal HANDLING FEE. This is to cover the cost of my packing material. *I reserve the rights to change my handling fee at any time without prior notice.
*** SHIPPING POLICY ***
I ship within 24 hours of cleared payment. If I receive your order in time, I will mail the same day. Otherwise, I will ship the next business day.
Your package will be shipped by the method shown on product page, unless you contact me before paying. I'm willing to change the shipping method and will adjust the invoice accordingly.
You will receive an email from Paypal with your delivery confirmation number that you can check at http://www.usps.com by inputting that number in the 'track and confirm' box. If you don't hear from me within 48 hours, please feel free to contact me at admin@thebeadingtree.com
If you would like to insure your package, please send a note in the provided box (note to seller) and I will add $1.70 for the first $50 and $2.15 for purchases between $50.01 and $100.00.
Refunds and Exchanges
***** RETURNS *****
If you receive something you don't like, you may return it to me within seven days for a 100% refund, excluding shipping.
*This policy does not cover any .pdf or .jpg files, since they are sent electronically and can not be 'returned'.
Please contact me before leaving feedback if you are unhappy; as I'll do whatever it takes to ensure your happiness.
I believe in good old-fashion customer service with a SMILE!! If my customers are not happy, then I have no business selling online!!! But, I do reserve the right to refuse service to anyone, if I feel that I can't possible make you happy.
