Payment:

I accept Paypal, Google checkout, and Amazon Payments. I will also accept a mailed payment of check or money order. If mailing your payment, please mail within 5 days of placing your order, and allow extra time for check clearance before your order is shipped.

Shipping:

I ship to most countries, except for those that do not permit this type of product to be imported.

Orders are generally shipped within 24 hours of cleared payment receipt. Sometimes delays occur, and I will notify you if there is an unforeseen delay in your order processing, you will be notified via email.

Each package is shipped via USPS Priority mail (or First Class for orders weighing under 13 ounces) with delivery confirmation at no additional charge (signature confirmation and/or insurance available upon request at an additional charge, please contact me before you place your order if you wish to purchase these services).

I prefer to ship via USPS Priority Mail, as Ive found that parcel post to be unreliable in terms of time as well as overall care of the package by the postal system. This may mean that it costs a bit more to mail out your package, however, I believe that the extra cost is well worth it.

Shipping Rates:

My shipping rates are priced to cover the cost of shipping to zone 8 from my location, plus 50 cents to cover the cost of packaging materials. Now, because it costs quite a bit less to ship to, say, zone 3 than it does to zone 8, there is a chance that you might be overcharged for shipping. In such a case, I will refund the difference to you upon processing your order. Thank you for understanding!

Exchanges/Returns:

Because tea is a food product, I am unable to accept returns or exchanges; however, it is my goal that everyone is pleased with their tea purchase. To that end, if, for some reason you are dissatisfied with your tea, please contact me immediately and I will work with you to make it right.