PAYMENT
The following forms of payment are accepted:

- PayPal
- Money Order


SALES TAX
- A 6.75% sales tax will be added to all items shipped within Ohio.


SHIPPING
Items will be shipped within 3 business days of your payment being cleared.

If you would like to include insurance on your items, leave a note in the ‘notes to seller’. A revised invoice will be emailed to you Distinctive Moments is not responsible for lost or damaged items once your purchase is mailed.

Items will be shipped via First-Class Mail or Priority Mail (USPS). Combined Shipping & Handling is offered for multiple purchases. Currently, shipping is offered to US buyers (Internationally by request).


REFUNDS AND EXCHANGES
If your return is due to an error made by Distinctive Moments or defective merchandise, you will be granted a refund immediately with no additional cost to you. Please contact us within seven (7) days of receiving your purchase for your refund. A refund for the purchase price will be issued upon the return of your purchase.

If you are not satisfied with your purchase or have any other issues, please contact us within seven (7) days of receiving your purchase. Your purchase must be returned within fourteen (14) days of receipt in an unused condition. Distinctive Moments does not pay for the return shipping of your purchase. All shipping charges will be your responsibility. A refund for the purchase price, excluding shipping costs, will be issued upon the return of your purchase in an unused condition. Your purchase must be returned undamaged and in a resalable condition.

Distinctive Moments is unable to accept returns on custom items. All custom item sales are final.


CUSTOM WORK
If you dont see exactly what you are looking for feel free to contact us to place a customized order.


ALSO VISIT US AT:
www.distinctivemoments.com - Website
www.distinctivemoments.etsy.com - Etsy
www.facebook.com/pages/Distinctive-Moments - Facebook
www.twitter.com/dMoments - Twitter