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Studio Policies for PoisonAppleNYC

Payment
I prefer Paypal, but also accept a money order just as long as you let me know when I should be expecting it in the mail.

Shipping
All jewelry is wrapped nicely in light pink tissue paper and tied with a black ribbon and business card before going into a bubble mailer. We do not include the price anywhere on the jewelry so it is ready for gift giving if you so desire.

I ship items first class USPS with delivery confirmation within the United States. The shipping and handling cost covers both: the shipping itself and the cost of packing materials. I combine shipping on multiple items for an additional $0.50 per item.

SHIPPING OUTSIDE OF U.S.
PLEASE NOTE:
International orders are shipped through USPS airmail. Items shipped out of the U.S.A. could take up to a month and a half. Things may get held up in Customs. Please be patient and wait 6 weeks from the ship date before inquiring about your package.

Refunds and Exchanges
At this time I do not offer refunds, this makes All Sales Final. However, if your item is damaged or broken within the first 15 days of purchase you can send it back to me and I will repair it for you.

Additional Policies and FAQs
♥ custom and wholesale orders are always welcome.
♥ items will usually be shipped between 5 - 7 business days after purchase.
♥ Any questions please feel free to contact me.
♥ thanks for visiting!