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Studio Policies for AdornmentsbyBJ

My jewelry designs are unique; I individually handcraft each piece and thoroughly enjoy the process. To be true to myself, the creative process and my customers, I search for the best stones, materials and the right ideas; and I continually study and practice to improve my craftsmanship. My goal is to create jewelry you will love to wear and to give. I guarantee complete customer satisfaction and fast, friendly service. Please feel free to contact me if you incur a problem or are not happy with your purchase.

RETURN POLICY:
If you are not pleased with your purchase, simply contact me by message on this site or by email within 3 days of delivery of your item to arrange for its return and a refund of the purchase price.

I will acknowledge your return request within 3 days.
You will ship the item back to the shop within 3 days of the acknowledgment:
The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured for its purchased price, and must be received in the same condition as when it was shipped to you.
I recommend you use delivery tracking and get a delivery receipt.
The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and myself.
After I verify the returned item is as originally sent, I will issue a full refund within 3 days. For protection of both myself and the buyer, when making a refund via money order to a buyer, I will send the refund to the buyer in a traceable manner where receipt confirmation can be verified. I prefer paypal as it is much easier to put money into your account for a verified return.