VERIFIED MEMBER
Guild Member Of:
ARTIFACTS RECEIVED:
Studio Policies for thebirchtree
SHIPPING:
Ready to ship items will be posted in one week of purchase. Please allow enough time for delivery and contact me if you need your item by a certain date
CUSTOM:
Please contact me and I will see what I can do! A lot of my items can be adapted easily.
REFUNDS AND EXCHANGES:
The Birch Tree hopes that your order will be perfect but please contact me if you have any problems at all.
BABY AND CHILDREN'S ITEMS:
Please be aware that all of my items are made / customised at home and therefore are not subject to the rigorous testing that shop bought items might be. The majority of the items I sell will, however, be 'Astrid tested', in that the prototype will have been made for my one year old daughter.
WASHING AND CARE:
Unless stated otherwise, all clothing is machine washable. Please use caution when tumble drying screen prints as the heat may cause them to face over time.
PACKAGING:
My items are often given the honour of being bought as presents and are therefore presented as such. A blank card is posted with every item (except cards) and no prices are on the items. In order to keep costs down I do not use ribbon or tissue paper but appropriate items are presented in cellophane in order to keep them clean.
Ready to ship items will be posted in one week of purchase. Please allow enough time for delivery and contact me if you need your item by a certain date
CUSTOM:
Please contact me and I will see what I can do! A lot of my items can be adapted easily.
REFUNDS AND EXCHANGES:
The Birch Tree hopes that your order will be perfect but please contact me if you have any problems at all.
BABY AND CHILDREN'S ITEMS:
Please be aware that all of my items are made / customised at home and therefore are not subject to the rigorous testing that shop bought items might be. The majority of the items I sell will, however, be 'Astrid tested', in that the prototype will have been made for my one year old daughter.
WASHING AND CARE:
Unless stated otherwise, all clothing is machine washable. Please use caution when tumble drying screen prints as the heat may cause them to face over time.
PACKAGING:
My items are often given the honour of being bought as presents and are therefore presented as such. A blank card is posted with every item (except cards) and no prices are on the items. In order to keep costs down I do not use ribbon or tissue paper but appropriate items are presented in cellophane in order to keep them clean.
