Full unconditional refund on items returned within 15 days of purchase via insured carrier.

Full refund or free repair paid return shipping, for breakage (except for glass or ceramic beads) or if item otherwise becomes defective, if returned via insured carrier within 60 days. Message me about glass or ceramic bead breakage to discuss issue resolution such as repairing with replacement beads.

Partial refunds (message me for more information) or minimal cost repair, for items that break or otherwise become defective after 60 days. After 60 days please use Art Fire messages to discuss.