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VERIFIED MEMBER

Pincourt, Québec
Joined: 02/26/2009




ARTIFACTS RECEIVED:
Charter Artisan
 

Studio Policies for heavenlyflower

PAYMENT
Payment is due at time of purchase. If I receive no contact regarding payment within 72 hours of the sale I reserve the right to cancel the order & relist the item. I will also take payment by money order, email money transfer & cheque, you must let me know when you send the payment via post so I can watch for its arrival.

**CANADIANS**
Due to the ever fluctuating US dollar I am offering my fellow Canadians my items at par with the US dollar amount listed (in other words, if an item is listed for $20US I will sell to Canadians at $20CAD). If you are paying by Paypal I would prefer to send you a revised Paypal invoice in Canadian funds than issuing you a refund if possible.

***PAY BY TRADE***
I am a great admirer of handmade things, and am always up for a trade. If you see anything that you like and would like to offer something from your shop of equal value, I'd love to hear your offer!

PAYPAL:
IF YOU CHOOSE TO PAY BY PAYPAL YOUR PAYPAL ADDRESS AND SHIPPING ADDRESS MUST MATCH. If you would like your item shipped to an address different than the one listed with Paypal, you must send a message at time of sale explaining why. I reserve the right to refuse shipping to a third party address.

SHIPPING
FREE STANDARD SHIPPING via Canada Post on all items, internationally.Express shipping available upon request for an additional fee.

All items here are in stock so I ship within two business days of your payment being received. If there is a delay you will be contacted. I will contact you to confirm shipping regardless...

Delivery times are based on Canada Post shipping standards & Customs. Please allow adequate time for your item to arrive on time if it is a gift.

You are responsible for any Customs/Duty fees; however I always make sure my packages are marked as "handmade crafts" which are usually duty free.

REFUNDS AND EXCHANGES
Items listed in my Etsy Shop are FINAL SALE; they are made up of odds & ends, leftovers & unique finds I have picked up over the years, so I cannot offer replacements. Then there is the little issue of price...and the free shipping...although I always aim to please. If you are unsatisfied with anything, let's talk...I believe in treating everyone fairly.

ADDITIONAL INFO
Custom orders are my specialty, so if you like what you see, but not quite what you want, please contact me! I have done custom pieces for special gifts & keepsakes, to honour birthdays or a right of passage, weddings & just for fun! Check out my main website for more ideas too: http://www.heavenlyflower.com. Since having my daughters it is a work in progress at the moment!