Payments are appreciated within 3 days of purchase via a confirmed PayPal account. Custom orders and Bulk orders require a 50% deposit, non-refundable, for the order to be confirmed; balance due before shipment of order.

Shipping via Priority Mail with delivery confirmation; insurance additional upon request. I am happy to play "gift angel" and ship to an address other than yours-convo me to make arrangements. International shipping available for additional charges upon request; purchaser is responsible for customs charges.

Refunds for price of item resulting from damage in transit, or lost in transit if seller contacted within 7 days of receipt; shipping charges non-refundable. Purchaser responsible for return shipping charges. Custom orders and Bulk orders non-refundable.

While items come from a non-smoking home, we DO have a dog (although she is rarely in the area where items are created).

Custom orders, bulk orders, and wholesale inquiries welcomed-convo me through the store site.

Other questions? Convo and I'll be happy to provide an answer.