CUSTOMER SERVICE / SHIPPING & HANDLING
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It's extremely important to me to provide excellent customer service and communication for all of my customers. I place a high priority on mailing packages expeditiously. Items are shipped via USPS First Class Mail by the next business day (M-F) after payment has been received (excluding postal holidays). Delivery confirmation is provided for most domestic shipments. Customer privacy is always respected & personal information will not be used by 3Fine Design® in any way other than for transaction and shipping purposes.


METHODS OF PAYMENT
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(1) PayPal & Credit Cards
(2) Google Checkout
(3) Amazon Payments

Credit card payments are accepted through Paypal with or without a Paypal account. Payment must be received within 3 days or the transaction will be canceled and the items will be returned to my studio.


DOMESTIC PURCHASES
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$100 and over SHIPS FREE! Individual items that are priced over $100 already have free shipping marked. If you purchase over $100 of product (multiple items at one time), I will refund your shipping charges.


SALES TAX
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Purchases that are shipped to Minnesota addresses are assessed 7.4% sales tax (product and shipping combined).


COMMISSIONS
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Production time will vary depending on the size and design of the piece.

Hand stitched right angle weave and hand tooled leather pieces will require a longer production period due to their time consuming nature. A 50% non-refundable deposit is required prior to commencement with the remaining balance due upon completion.

All commission sales are final.


INTERNATIONAL
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International buyers are responsible for any VAT or customs duty charges in their respective countries.


RETURN POLICY
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Please feel free to ask any questions you may have before purchasing. I'm more than happy to answer them for you. Your satisfaction is very important to me.

If you aren't completely satisfied with your purchase, please contact me within 3 days of receipt of the item/s and advise. AFTER 3 DAYS, all sales are FINAL. Returns are accepted as long as you contact me within 3 days & the items are returned (post dated) within 7 days of receipt of the item/s, in their original condition and packaging (ie., jewelry boxes, organza pouches), with any applicable 3Fine Design®, 3Fine Canine® or 3Fine Feline® tag (or earring card) still attached to the item/s. Refunds will be given in the form of money back. Any original shipping and return shipping charges are at the buyer's expense.

All commission sales are final.


CONTACT
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(HOME) www.3finedesign.com
(EMAIL) tracy@3finedesign.com
(PHONE) (612) 821-3074



Photography, video production, web, graphic and jewelry design by Tracy Behrends (3Fine Design®).

All artwork is handcrafted, photographed and packaged in a SMOKE FREE studio.


©3Fine Design®