Jewelry - unless it is defective in workmanship (such as a broken clasp), I am sorry but I can not process refunds. If there is a defect in workmanship, please email me before making any return shipment.

Stuffed animals are as pictured. Colors may vary from the computer to the actual product, please be aware of this. If there is a flaw in workmanship, I will be happy to correct the situation, please email me with your concerns.

I want happy customers, but I am a small business. Please email me with any issues you may have with a purchase and I will try my best to rectify the situation. I can not guarantee money back, especially on personalized products.