SHOP SELL FORGE INTERACT SEARCH
JOIN NOW! | LOGIN My Cart0
 
VERIFIED MEMBER

Roanoke, Virginia
Joined: 03/30/2009




Guild Member Of:


ARTIFACTS RECEIVED:
Guild Artisan
 

Studio Policies for DantesSpirit

PAYMENT-
Payment is expected within a day, if paying via PayPal or Credit Card. If no payment is received, I will send you an invoice. If no payment or response is received within 3 days of initial purchase, using Credit card or PayPal, I will cancel the transaction and notify Admin.

If paying via Money Order, payment is expected within 5-7 days, depending upon buyer location. If payment is not received within a reasonable amount of time, roughly 7-10 days to allow for weekends and holidays, I will send an invoice. If no payment or response arrives by 10 days from initial purchase, I will cancel the sale and notify Admin.

Your purchase will be sent, in the case of credit card and PayPal payments, the next business day.

Your purchase will be sent, in the case of Money Order payments, within 3-5 days of receipt/deposit of said Money Order, to allow for bank processing.

Business days are Monday-Friday for all United States purchases, and Thurs,and Sat for all others.

SHIPPING-

I ship via FedEx 2 day Economy within the US. I ship regular first class International. Postage either way, is NOT cheap. My shipping prices reflect this, and cover packaging costs as well.

****RETURNS ARE ON A CASE BY CASE BASIS, ONLY.****

TO ELABORATE-

Shipping/Handling-

I ship to the address given in your etsy purchase, as it is written by you at the time of sale. Please ensure it is correct.

I am not responsible for items shipped to the wrong address.

I ship Letter or Small Parcel for International orders, the day after reciept of funds, for all PayPal payments.

The cost of shipping includes shipping,handling and packaging.

***Shipping does not include tracking or insurance unless it is stated in the listing. All US packages include insurance, via FedEx.***

If you require insurance or shipping with a tracking number please contact me prior to purchase/payment to get your rate.

Customs fees, taxes, and duties on International orders are the responsibility of the buyer. I cannot and will not replace any orders detained by Customs, due to the OOAK nature of most of my creations.

Shipping Times- (APPROXIMATE Times, actual times may vary)

To Canada-Up to 3 weeks

Within the US-Up to 1 Week

International other than Canada -2-8 weeks depending on location and Customs.

***If you need faster/insured service, please contact me prior to purchase and I'll run some numbers for you, so you may decide whether it is worth it to you.

I am not responsible for items lost in the mail, due to the fact that most items are One of a Kind and cannot be recreated.

Returns and Refunds are at my discretion.

Refunds and Exchanges

I am not responsible for items lost in the mail, due to the fact that most items are One of a Kind and cannot be recreated.