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Studio Policies for EMILIA

SIZE EXCHANGE:

If the item you bought is not the right size for you, just send it back to me and I will resize it for you and ship for no charge. For rings please e-mail me or call me for your size after you placed an order.

30 DAY WORKMANSHIP GUARANTEE:

If an item you have purchased from me breaks within 30 days of purchase due to workmanship, I will repair or replace your item free of charge. Simply contact me for return instructions.



GUARANTEE COVERS:

1.Fraying of thread or knot and/or resulting bead loss

2.Jump ring replacement or re-attachment

*Guarantee does not cover damage that did not occur as a result of the workmanship.


RETURNS:

There will be 7 day return policies with full refund.

REFUND:

1.Item was damaged by postal service.

2.Returned to seller UNDELIVERED to buyer.

3.Buyer does not want replacement.

4.If you are not happy with what you have purchased, please contact me and let me know what the problem is.



PAYMENT:

I accept Credit cards, Paypal, Check or Money orders. For Check and Money orders click on contact for e-mail (emily@janthonydesign.com) or call 949.463.5145



FOR SHIPPING INFORMATION:

There is no charge for shipping. For Domestic USA orders please allow 2-7 days for delivery. All items will be delivering by USPS (standard). Customers will be notified for the time of when it is shipped.