Your ArtFire Fusion studio allows you to set up multiple shipping profiles.  What is a shipping profile? A shipping profile is a saved set of shipping rates that you can quickly and easily apply to any item during the listing or editing process.  A shipping profile allows you to charge different shipping rates depending on which country your buyer needs your product shipped to or which item they are purchasing.  The shipping profile of an item is used to determine the shipping cost charged to your customer during the checkout process.

What do “primary” and “secondary” shipping mean?  Essentially, primary shipping is the shipping cost that will be charged to ship the first item purchased, and is the shipping cost charged if a customer is only buying one item.  If a customer buys 2 or more items from your studio, all other items will have secondary shipping costs.  ArtFire offers sellers the opportunity to use secondary shipping because, typically, the cost of shipping two products is not twice as expensive as shipping one.   An attractive secondary shipping cost can entice customers to purchase multiple items from your studio at once to save on shipping.

How does ArtFire use Primary and Secondary shipping to calculate the shipping total?  Here is the breakdown for how the ArtFire cart applies shipping costs:

• One item: The shipping total for one item is equal to the primary shipping cost.

• Two items, same primary and secondary shipping: If the shipping profiles for two items have identical rates for both primary and secondary shipping, the ArtFire cart will add one of the primary and one of the secondary shipping rates together to reach the shipping total.  

• Two items, different primary and secondary shipping: If the shipping profiles for two items are different, the ArtFire cart will use the more expensive primary shipping profile for the primary shipping cost and add the more expensive secondary shipping from the remaining item to reach the shipping total.  

• Two items, same primary, different secondary shipping: In this case, the ArtFire cart will use the more expensive secondary shipping cost and use the remaining item’s primary shipping cost to reach the shipping total.

• Three or more Items: In all other cases of multiple item sales, the ArtFire cart will use the most expensive primary shipping cost from all the items in a buyer’s order as the primary shipping, all of the remaining items’ secondary shipping costs are added together with the primary shipping to reach the shipping total.  

How do shipping charges work between multiple sellers?  Primary and secondary shipping rates apply to an individual studio only.  If a buyer is purchasing items from multiple studios, the shipping rates from those studios will apply respectively.  If a buyer is buying two items, one each from two different studios, then each item will be charged a primary shipping cost. 

How can I make a shipping profile?  Go to your MyArtFire and choose the “Shipping Profiles” option underneath your My Products section. 



Once you’re on the Shipping Profiles page, you can choose the “Create new Profile” option.  You’ll want to name your profile something that helps you remember what it is for (example: if you are making a shipping profile that corresponds to the shipping costs for 16oz Candles, name the profile “16oz Candle Profile”).  Naming profiles will allow you to quickly find and apply the appropriate shipping profile to any new items that you list.  You also need to set a primary and secondary shipping rate to at least one country to make your profile.  Click the “+ADD TO PROFILE” button to add the first country to your new profile. 

 

You will see the first country in your profile appear below the “+ADD TO PROFILE” button.  If you’re willing to ship to multiple counties, choose a different country to add to your new profile and change the primary and secondary shipping to the appropriate costs for that country.  Again, click the “+ADD TO PROFILE” button to add the new country to your shipping profile.

 

Continue adding countries that you want your profile to cover.  Many profiles set up by sellers include shipping details for the U.S., Canada, and the UK.  You can set as many different countries as you feel necessary.  You can also choose the “All Other Countries” option to set one shipping price that will allow virtually any buyer in the world to buy from your studio.  Once you are finished adding countries to your new profile, click the “Save Profile” button at the bottom to save and create this new profile.



You will see your new shipping profile appear on the right under the “My Current Shipping Profiles” heading.  Your new profile is ready to be quickly and easily applied to your listings. 

Why are there options for so many countries in the shipping profile? Shipping items to different countries costs very different amounts of money.  If you live in the U.S. then shipping within the U.S. is probably the least expensive shipping rate you’ll charge.  However, you may want to sell your items to buyers from many different countries.  The shipping profile includes many different countries so that you can set different (higher or lower) primary and secondary shipping rates depending on where you are and where you are shipping a product. 

How do I add a shipping profile to an item I am listing? You’ll find the shipping information section on the listing page right below the field used to enter your item’s title.  To add a shipping profile, choose the correct profile from the drop down menu located below the “Add a Shipping Profile” heading.  Once you have selected the correct profile click the “+APPLY PROFILE TO THIS ITEM” button to the right of the menu, this will apply all of the countries with respective primary and secondary shipping costs to the item.

 

If your shipping profile covers all of the shipping information you want to use for an item, you can move on to the next step of the listing process.  You can individually remove particular countries from the shipping profile for an individual item, however, if you want to change the details of your shipping profile permanently you need to go to the Shipping Profiles section and edit the profile you want to change. 

Manually adding shipping to an Item: Whether you need to supplement a shipping profile with a particular country/shipping price or you don’t have a profile set up for a particular item yet, you can manually add shipping to individual items.  Be advised, manually adding shipping does not create or change your saved shipping profiles.  The only way to create, add to, or remove details about a shipping profile is via the shipping profile section of your MyArtFire. 

During the listing/editing process you can add shipping manually from the “Manually Add Shipping” section of the shipping details. 



To manually add shipping, select a country from the drop down menu, set a primary and secondary shipping price, and click the “+APPLY SHIPPING TO THIS ITEM” button that is beneath the manual shipping section.  You will see the manually added shipping appear on the left.  You can continue to manually add shipping by choosing different countries, setting the primary and secondary shipping costs, and clicking the “Apply Shipping” button.  Please note, manually adding shipping does not create a shipping profile and the rate that you set will only apply to the item being listed.  Manual shipping cannot be saved or turned into a shipping profile.  To make a shipping profile you need to go to the Shipping Profiles section of your MyArtFire.

NOTE: If your product already has a shipping profile applied to it, you'll have to manually uncheck the boxes for each country within the shipping profile to remove it from your item.  When the "Current Shipping Rates" box reads, "Please add a shipping profile or manually add an entry"  you can use the drop down to apply a profile or manually enter in the shipping.