ArtFire Help Center
Setting Up Your ArtFire Studio Posted On: 04/06/2011 Last Updated: 07/24/2012
Welcome to ArtFire! There are a few things you'll need to do to set up your studio and get started listing. These steps are highly suggested for users before they start listing.
This progress bar is designed to help you get started and show you the steps you can complete before you start listing. When you click on any of the white text links within the bar, you will be taken to that section within your studio allowing you to complete that step.
Once you've completed all six steps, this bar will disappear and you will be ready to start listing.
Step 1: Uploading an Avatar
You can upload an avatar by clicking the "Studio" tab on the top navigation of your MyArtFire. On the left you will see the "Studio Design" tab. Click here and you will be taken to your studio where you can upload your avatar and banner. To upload an avatar, find the gray gear icon in the "Seller's Information" box in your studio on the right. Click on the gear and you will be given the option to select a photo from the files on your computer. Select an image and click "Open." Your photo must be between 140 x 140 pixels and 500 x 500 pixels, a .jpg or .png file type, and under 2 megabytes. Also note that square images work best for avatars; all non-square avatars will be cropped to fit the shape provided.
Once your photo has been uploaded (this should only take a minute depending on your internet connection speed and the size of your image) it will appear in your studio preview as well as on your studio page. You cannot delete your avatar after one has been uploaded, but you can change your avatar at any time by hitting the"Upload Image" button and uploading a different image.
Step 2: Filling out your Address Information
You need to fill out your address so that buyers know where a product is being shipped from, although buyers will only be shown your country. To enter this account information, click the white link in the progress bar or click "My Account" heading on the top navigation tab in your MyArtFire.
Enter your street address into the provided space in the "Account Info" tab on the left. Remember to hit the "Save these Settings" button when you're done!
Step 3: Choosing a Payment Method
On the Edit My Account Info page you can also set your accepted payment method(s). This is how buyers will pay you for the goods they purchase. Currently, ArtFire members can choose to accept PayPal, Revolution Money Exchange, Google Checkout, Amazon Payments, Check, Money Order, or Other payment methods. The payment method(s) you accept is completely up to you, however, you must choose at least one payment method in order to properly set up your studio; keep in mind that the more options you have available means you can be paid by more buyers who prefer those options. If you're new to virtual payment systems and would like help setting up a seller account with one, check out our PayPal and Amazon Payments guides. If you plan to accept checks and money orders, you may wish to read our Avoiding Scams and Frauds Guide. Make sure you hit the "Save Processors" button when you're done. On this page you can also make other changes to your account, such as changing your password, name, gender, email, birthday, and security question, although these won't affect your progress bar.
Step 4: Uploading a Banner
You can upload a banner in the same way you uploaded your avatar. In your studio you will see the gray gear icon in the lower left area of your banner. When you begin you will have a default green banner, but as with your avatar, you can upload the banner of your choice. If you don't want to design and size your own banner, be sure to check out our Simple Banner Creation, which has some pre-made banners to chose from.
As long as you have a properly sized image (1000 x 200 pixels) saved to your computer, you can upload your banner to your Shop by clicking the gear. If you have additional questions, be sure to click the link to the Simple Banner Creation Guide above.
Step 5: Fill out your Artisan Bio
To edit your Artisan Bio, click the Bio link in your progress bar or select "Studio" tab of your MyArtFire and go to "My Bio Page" on the left. To complete this requirement on the progress bar (setting up your studio) the only portion you are required to fill out is the "About the Artisan" section.
When buying online, customers like to know the person they are buying from. In your Bio, talk about who you are and what inspired you to start crafting and selling. Your Bio does not need to be an auto-biography, but it should introduce you to your potential customers.
While it is not required, it is strongly encouraged that all ArtFire members take to the time to fill out the entire Artisan Bio. The "Short Intro" Bio is seen on every item and gives you a chance to say hello to your customers. You can share your interests and talk about the skills and techniques that you use when creating.
Every member can upload a Bio picture. If you don't want to use a picture of yourself as your avatar, consider including one as your Bio picture. Pro members can also upload up to five Bio gallery pictures and can include four links to sites on the web in their bio.
Step 6: Studio Policies
On your Intro and Policies page you can enter in any special policies you have regarding shipping, selling, returns, exchanges, or custom work. Policies help inform your customer about how you as a business handle transactions.
Take a minute to fill out any policies you have, even if it's just to say that all shipping is done by the next business day and returns are only accepted under limited circumstances.
You can also enter in a brief studio announcement which will appear on the top of your studio and is a way to introduce yourself, although this isn't necessary for completing the reputation bar. Studio announcements are a good way to let your customers know when you are running a sale or offering a special deal.
That's it! You're all set to start selling, so get started listing your items!
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