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Teekayboutique
 

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Return Policy FOR In-Stock products

DOMESTIC - We accept returns or exchange ONLY in-stock items (Pre-order is not included) within 7 calendar days.

INTERNATIONAL - We do not accept returns or exchange for International orders at this time.

RETURN CONDITION: Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition.

In the case of Items damage as received (As in never open them or use them) please contact me immediately.

Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit.

Refunds are contingent upon inspection of item(s) once we receive it.

Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Return Policy for PRE-ORDER ITEMS

We DO NOT accept return or exchange for pre-order products unless you receive it damage (As not damage by open to use it or after using it).

Please make sure to ask question and details before placing pre-order products. All pre-order products are shipped from overseas. So no return or exchange.

Shipping cost is non-refundable in any case. And Customer is responsible for return/exchange shipping cost.

Teekayboutiqueus@gmail.com