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masterdamascusmaker

Location

abha, sa, Pakistan

Interests

PAYMENT POLICY
1. We ONLY receive payments via PayPal. Please make sure that your PayPal account is valid before making the payment.

2. eCheque will be held until cleared.
3. A full payment should be completed WITHIN 7 DAYS once the order is made. If the customer fails to do so, the order will be
automatically canceled. We have the right to report unpaid orders to eBay.

Skills and Techniques

PAYMENT POLICY
1. We ONLY receive payments via PayPal. Please make sure that your PayPal account is valid before making the payment.

2. eCheque will be held until cleared.
3. A full payment should be completed WITHIN 7 DAYS once the order is made. If the customer fails to do so, the order will be
automatically canceled. We have the right to report unpaid orders to eBay.

SHIPPING
1. The address confirmed by the customer in eBay account is used as default shipping address. Please check it carefully before making
an order.
2. The order will be sent within 2 business days (Saturday, Sunday and public holidays NOT included) after when full payment is confirmed.
Delivery time is generally 2-4 weeks.
3. Combined shipping or any kind of discount for multiple items are NOT available. All the items are delivered separately in order to
meet the requirements on international orders. There is no local pickup services nor third part shipping carrier.


4. Import duties, taxes and charges are NOT included in the item price or shipping charges. Please carefully check with the custom
policies and be informed of any possible charges before purchasing an item. Customers, as importers, are responsible for all the
charges written above.
As the charges and related responsibility here are clearly indicated, customer should not cancel the order or
request for refund/reshipment in this situation.

RETURN POLICY
1. All the articles are brand new and carefully checked before sending to customers. It is not acceptable to return an item in perfect
condition.
2. If an item does not work when costumer received it or it is damaged in delivery, please contact us WITHIN 14 DAYS since you
received the order.
3. Only items that are unused, undamaged and in original condition can be returned to us.
4. Costumers are responsible for the return shipping fee. Please contact our Costumer Services team to get a RMA number before
sending the item back because item without RMA number shall not be accepted.
5. It is not possible to arrange a refund which is more than the payment amount for related items.

FEEDBACK & CONTACT
1. If you have any questions (about payment, shipping, items, logistics or any thing else), please directly contact our Customer
Services to arrange a solution before leaving a feedback. You will receive a reply within 2 business days. If not, please check your
spam box.
2. We will highly appreciate it that you could spend a few seconds to leave a positive feedback and five star rating DSR if you are
satisfied buying from us.
3. We are always happy to know how you feel about buying from us and are committed to arrange a solution for you when things go
wrong. Your opinion is of great value for the success of our business.
4. The office hour of the Customer Services is from 9:00 a.m. to 6:00 p.m. (Hong Kong Time), 7 days a week except public holidays.
You will receive a reply within 2 business days.
5. However, it takes a little bit longer during public holidays such as the National Holiday and the Chinese New Year. In this situation
please be more patient when we are trying our best to reply to you as soon as possible. Thanks in advance for your understanding.

Get to Know

we are custom knives makers , we are specializing in hand made art work knives , we work in this field since 1985 and you can order us as you want as you sketched we really welcome your custom orders

we are custom knives maker , our product is our quality , we make Damascus Hunting Knives , Folding Knives , swords and engraved knives Knives Making is My passion and my Life