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We ship to US addresses only. Items listed on Artfire will usually be shipped within one or two business days of order unless otherwise noted; we will contact the buyer if there is a delay. Jewelry will usually ship by USPS. Larger items generally go by UPS. Any item may be returned within 30 days. Returns must be packaged with at least as much protection as they had when they were sent, and insured for their full value. We will refund the purchase price (but not the cost of return shipping) when we receive the returned item in good condition. If an item is damaged in shipping, let us know, and we will issue a call tag to have it returned to us at our expense. We will replace the item as soon as possible, or if it is a one-of-a-kind piece, we will make other arrangements with the purchaser.