Your satisfaction is very important to us and we work very hard to provide an enjoyable shopping experience. Please do not hesitate to contact us here any questions or concerns. If you are can't find what you are looking for - contact us. We are constantly adding new products and are always open to suggestions from our customers!
We accept PayPal, Google Checkout, all Major Credit Cards (via Pay Pal - no account is required), Money Orders and Personal Checks.
For Money Orders and Personal Checks, please notify us via e-mail at the time of your purchase. Please allow 3 business days to process Money Orders and up to 5 business days to allow for clearance of Personal Checks. We will ship your purchases once we confirm that your check has cleared.
NOTE: for our International Customers, we DO NOT ACCEPT money orders or personal checks.
We ship via U.S. Postal Service Priority Mail, 1st Class and Parcel Post. Shipping costs are calculated based on the weight of your purchases and your zip code and include insurance, delivery confirmation/tracking. All orders are processed within 72 hours of receipt of payment/check clearance. USPS Priority Mail averages 2-3 business days, anywhere in the United States; 1st Class 2 - 6 business days; Parcel Post 2 - 10 business days.
For International Customers, we offer U.S. Postal Service Priority Mail International, Express Mail and 1st Class International. Please contact us for shipping & insurance costs and time frames.
Also, please check with us as some countries (e.g., Australia and New Zealand) require quarantine and irradiation of all floral products, something that my affect your decision to ship to some locations.
We offer gift services to our customers. Just contact us with the ship to name and address of the recipient and we will confirm shipping charges based on the zip code. We are happy to include gift cards upon request.
We offer a 7-day money back guarantee for all items. This includes the original shipping and handling fees. Return shipping fees are non-refundable. Items must be returned in their original packaging. Return requests must be made within 7 business days of receiving your purchase.