Custom Sized NOTRA Racing Blanklets - Extra Large Set

First and foremost, your dog's safety and comfort are my primary concerns.
I want you to be happy with your purchase(s) so you will recommend my products to your friends as well as purchase additional products in the future. I make every lead, collar, and blanket. I also build each item for durability and long service life, with attention to detail and quality. I don't sell anything I wouldn't use myself.

For orders:
I will contact you within 24 hours after I have been notified by ArtFire of your order. You MUST provide me with an email address where I can contact you directly. Please adjust your 'spam' sorter on your mailbox to receive emails from me. Failure to do so will affect your order. I will make three attempts to contact you. Afterwards, I will refund your money.
For slip leads, I will need the circumference of your dog's neck, directly behind the ears. For blankets / and or muscle shirts, I will email a PDF document, showing as well as describing the measurements you will need to provide. You can measure your dog using a ruler and string or purchase a measuring tape. The more accurate your measurements, the better the item will fit. Please email the information ASAP as it affects the delivery time of your order.
Once I have the measurements for the item(s) you have ordered, generally, shipment(s) will be mailed in 4 - 7 days, depending on your selection and my workload, especially during peak times. I will provide you with a tentative delivery date when my work load will impact delivery dates.

Payment

I accept Paypal (which will allow you to pay with a debit, direct payment from your bank account or credit cards such as Visa or Mastercard once your Paypal account has been established - there is no charge for you to use Paypal), personal checks, or money orders for all domestic orders. Purchase(s) will be held until check clears.

Please make your check payable to Candence C. Griffin.

*Please note your dog's neck size, (measure directly behind the ears and at the base of your dog's neck - just above the withers), breed and call name in the buyer's message section located on the ArtFire checkout sheet, PayPal purchase processing sheet or email me directly at UDBasenji@cox.net. Remember to indicate your choice of liner color (if applicable), otherwise the default color shown will be used. Once payment is received, I will send you a confirmation email, describing your order and addressing any questions I may have. Please respond to my confirmation email as soon as possible as this will affect the delivery date of your order. Your lead leash will ship in 36 to 48 hours, after your response.
*Delivery time can be affected by prior orders, already in progress. I will keep you advised if your purchase does not ship when promised.
*Please note that leads are subject to the availability of materials, especially the ribbons.
*All lead purchases include a solid aromatic cedar ornament in the shape of a large milk bone. Personalization is included as well as the date on the reverse side, so be sure to include your dog's call name.

For blankets or Muscle shirts - I will email a measurement sheet to you so I tailor the blankets to fit your dog(s).

Please acknowledge my confirmation email. I will make three attempts to contact you via email. If you have not responded and have paid for your item, I will refund your money via Paypal.

Your purchase will ship in 48 - 96 hours, depending on what you have ordered, when you acknowledge my confirmation email, except for weekends, postal strikes and acts of God.

Please note that leads and collars are subject to the availability of materials, especially the ribbons.

Shipping can / will be delayed if you don't provide the needed measurements I have requested at the time you commit the sale or when you receive my confirmation email.

Shipping

I ship USPS, priority mail. Currently, I'm only shipping to USA addresses using the USPS fixed rate boxes so I can ship two martingales in the smallest box offered.

Insurance is not optional and is figured into the price of shipping.

Refunds and Exchanges

Returns of new, unused leads, collars and blankets (except for custom) may be accepted for exchange or refund on a case by case basis. Please contact me if you have a problem(s) with the item you purchased. Dog chewed items are not refundable.

Additional Policies and FAQs

All of my collars, martingales, slip leads and blankets are handmade by me and are unique, one of a kind. Ribbons are subject to availability. Embroidered ribbons are limited to call names.
Most of my ribbons are from India, Pakistan and Turkey, by small lot purchase. This allows me to have great variety but duplication of some items may not be possible. Blanket fabrics are seasonal and subject to color variation even though I usually purchase in 10 yard lots. All orders are subject to the availability of materials on hand.

When ordering slip leads, martingale leads and collars as well as regular collars, please submit the size of your dog's neck as well as breed / weight so the correct nylon weight is used.