MANA MANA BAGS ARE LIKE SNOWFLAKES: EACH ONE IS UNIQUE
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): http://ec.europa.eu/consumers/odr/
Cancellation and Returns Policy
TERMINATION OF THE AGREEMENT
A consumer who concluded at a distance, may withdraw from it without giving reasons, making a statement in writing within fourteen (14) days from the date of consumer goods.
To comply with this deadline, you must send a statement before its expiry. The customer can use the model notice of withdrawal from the contract attached to the Goods.
In the event of cancellation, the contract is considered null and void, and the Customer is exempt from any obligations. What has been provided by the store and the customer shall be returned in the same state, unless a change was necessary in the ordinary course of business. It is considered that the break tag is not within these limits.
The return should take place immediately, not later than fourteen (14) calendar days.
not be returned: Goods for individual characteristics specified by the Customer in the order (own lettering, colors, alternate dimensions), the provision of services commenced, with the consent of the customer, prior to the deadline specified in the regulations, the benefits of the properties specified by the Client in his order, or closely associated with his person, the benefits, which due to their nature can not be returned or are subject to rapid deterioration.
The customer shall return the Goods to the postal address indicated in base contact. If the customer voluntarily withdraw from the Agreement and at the same time returns the Goods, the Goods should be accompanied by a written statement of withdrawal.
The cost of returning the Goods to the Seller in the event of withdrawal from a distance contract shall be borne by the consumer.
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