Item are shipped USPS first class mail or priority mail. Most items are shipped same day as payment.
Backorder items will be shipped within 5-7 days of received payment.
Returns & Refunds
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Custom made orders can not be refunded.
Sale items can not be refunded.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Item has to be new, unused and in original condition when purchased.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How To Return Your Item
To return an item to us, please mail it to the following address:
Ginga's Galleria 5620 Grants Ferry Road, Flowood, MS 39232
You can also contact us if you have any questions.