Welcome to Tooriginal, the original handmade silver jewelry.
Please review these terms and conditions as they govern your use of this website. By making use of the Tooriginal's website, you agree to follow these policies.
At Tooriginal, your satisfaction is very important to us. We stand behind our products, service and our customers. If for any reason you are not satisfied with your purchase, you may return the item(s) for a full refund within 30 days from the date of receipt.
To return the item(s), please follow the steps and conditions described in our Refund Policy.
At this time, we accept PayPal (all major credit cards) only; all payments are due at the end of the transactions, please!
International buyer is responsible for any and all custom duties and other charges that may occurred.
Please see below for shipping information:
Standard Ground shipping: USPS first-class mail (5-7 days): $4.50
Standard Overnight: USPS express mail(next day): $39.95
Standard Shipping: USPS first class mail (7-30 days):$6.50
Standard Express Shipping: USPS express mail (5-7 days): $40.00
Note: (international shipping)
Shipping costs are not included custom duties and other related charge. These fees are the responsibility of the customer.
The shipping cost is not includes tracking number and insurance. Unfortunately, we can not be responsible for lost/damaged for international shipment that are not insured.
At Tooriginal, your satisfcation is very important to us. We stand behind our products, service and our customer. If for any reason your are not satisfied with your purchase, you may return the item(s) for a full refund within 30 days from the date of receipt.
Please retain the packaging materials and keep the product in its original condition as we require any returns MUST be in their original condition and package. Upon inspection, a refund will be issued to you for the value of the returned item(s).
Please contact us for an RA Number(return authorization number). All returns must have an RA Number, otherwise, we can't process your returns.
Securely pack the merchandise and include a copy of the invoice and the RA number, using the original shipping material. After the items are securely packed, send the merchandise back to us at the following address. You may use the shipping carrier most convenient for you. You are responsible for all return shipping, handling and other charges.
Return your package to:
160 West Foothill Pkwy
Corona, CA 92882
All items are packed with gift box and shipped in the padded envelopes to ensure perfect condition when it arrived. Some items will ship in a small carton if needed.
ORDER PROCESSING TIME
Once the payment is received, the shipping address is verified and the items are in stock, most of the order will ship out within 1 to 2 business days. During the peak seasonal times, it could take up to 3 days or longer to process your order.
We update our stock level daily, however, stock levels fluctuate throughout the day and availability is subject to change without notice. You will be notified by phone or email if the item(s) are on Back Order.
WRONG, DAMAGED OR DEFECTIVE ITEMS
At Tooriginal, each shipment is carefully inspected before leaving our facility, but in the event you receive a damaged or defective item (which we hope is exceedingly rare), please contact us immediately with your invoice number and item number. We will make every reasonable effort to assist you with your return. If you are not contact us for return instruction, you would be responsible for all the return shipping, handling and other charges.
Orders submitted to us constitute an offer to buy item(s) from us. However, we only show acceptance of an order when the item(s) is/are shipped. All orders are subject to correction prior to shipping due to inaccuracies, errors, product discontinuation or unavailability, or any other reasons.
All internet orders will generate an automatic order confirmation email to our customers. These confirmation emails do not signify our acceptance of your order, nor do they constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time.
SENDING US YOUR COMMENTS
Tooriginal welcomes your comments regarding our products, your experience with our products, our services and our website. To allow us the freedom to be fully responsive and to make use of your comments, all comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to Tooriginal shall be and remain the exclusive property of Tooriginal. Your submission of any such Comments shall constitute an assignment to Tooriginal of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. In certain jurisdictions, where such assignment must take a particular form, you agree to cooperate with Tooriginal, if needed, to effect the intended purpose of this provision. Tooriginal will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensation to you.
PRODUCT INFORMATION, PICTURE and COLOR
The prices displayed on this website are quoted in U.S. Dollars and effective only in the United States. We have done our best to display, as accurately as possible, the colors of the products shown on this website. However, because the colors you see will depend on your monitor and the graphic capabilities of your computer system, we cannot guarantee that your monitor display of any color will be accurate. There may be times when information or product picture contained in the website is inaccurate due to typographical errors, incomplete data or inaccuracies. Any errors found are unintentional and we apologize for any inconvenience caused. We reserve the right to refuse or cancel any orders placed for products listed at the incorrect price. If your credit card has already been charged, we will automatically credit your credit card account in the amount of the incorrect price. Product descriptions, specifications, colors, and pricing are subject to change by Tooriginal at any time without notice.
LIMITATION OF LIABILITY
Tooriginal shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Tooriginal has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
PROMOTIONAL COMMUNICATIONS FROM US
Periodically, it would be our privilege to send you information about new products and announcements -- but only if you'd like to receive them. If you prefer not to receive such communications, please contact us to remove your contact information from our data base. Meanwhile, you have our commitment to be extremely judicious in selecting the frequency and content of such promotional communications, with a view not to clutter anyone's inbox. If you have not purchase from us, you will not receive these e-mails.
Thank you for your interest in becoming a Tooriginal's retailer.
To become a retailer, please contact us for assistance: email@example.com