wendy_evans_d25d94 $badge

POSTS: 0 | VIEWS THIS TOPIC: 84

 
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Posted On: Apr 23, 2020 at 11:20am MST

Im so disappointed as a first time user and not really understanding how thing work on this site i purchased a digital download file for my embroidery machine. Download still not sent . Usually these are available on other sites as soon as you have purchased. Have sent message but no reply either . 
Not impressed .Not Happy 


TexasCeramics $badge

POSTS: 1057

 
STUDIO | BIO | BLOG
Posted On: Apr 23, 2020 at 11:42am MST

Hi Wendy, I'm so sorry, please let Artfire know, email them at service@artfire.com. Check your spam box first to make sure it's not there. As an embroiderer myself (I have 3 machines) I haven't had any issues with my purchases. Just so you know. Hope this helps.
Jacque
Texas Ceramics

Gingers-Garden $badge

POSTS: 18138

 
STUDIO | BIO | BLOG
Posted On: Apr 23, 2020 at 9:26pm MST

Please don't judge one sale on the rest of the sellers. Most are very good at sending items out on time. If you paid with PayPal, did you try the seller's email from there?

AmeliaOriginals $badge

POSTS: 7472

 
STUDIO | BIO | BLOG
Posted On: Apr 27, 2020 at 12:10pm MST

Good luck getting this resolved. As a whole.. we are all very good to our customers and appreciate their business greatly.
Specializing in one of a kind wearable art.
Amelia Originals ... "Handmade Jewelry and Things"

"Creativity takes courage." ... Matisse

ameliaoriginals